Tim Laskey: Hi, Can you please check if the nap time you are adding is within 30 minutes with any of your sleep session.

by default, Bevel will merge sleep sessions within 30 minutes of each other into the same session.

Randell hi, it still won’t add it. It’s not within 30 minutes of my sleep session. The only this I can notice is that I’m trying to add it in my target sleep time because I woke up before it had ended for a while before I went back to bed? Thanks

Tim Laskey: Can you check in Apple Health if the nap that you have added in Bevel is logged there? You can go to Apple Health -> Sleep -> Scroll down to "show all data", tap it and then you should be able to check the raw data there.

Randell Yes it has logged there but not in the app it had logged all the times I had tried to enter it.

Tim Laskey: Can you please send a screenshot of your sleep graph in Bevel? Also, please include the raw sleep data logs from Apple Health so we can check. Thanks!

Tim Laskey: Looking at this screenshot it seems like you were able to log the "nap". Can you please clarify?

Randell hi if you look the 10:40 am nap wouldn’t add it’s logged in the raw data but would only show up in the app for a second then disappear.

Tim Laskey: Are all these logs from Bevel? If it is, can you try to remove it and re-add the 10:40 - 12:00

Randell it’s just done the same again showed for a second then disappeared

Tim Laskey Hm, can you send a screenshot of the sleep graph view in Apple Health for that day?

Same again this morning got back to sleep it had logged this in the raw data. I had also tried to add it as a nap which has logged in the raw date but neither are showing in the app. Thanks

Tim Laskey If I got this right, your Sleep ended at 4:41 and you are trying to add a nap at 4:45? Can you please confirm that?

Randell I got back to sleep and that’s been logged in the raw data yes. But I tried to add the nap 30 mins later than this time also shows in raw data but neither are showing in the app. I know you said it merges them if within 30 mins. So that’s why tried to add the nap later than that and they still don’t show in the app.

Randell Both showing there.

Tim Laskey Can you try removing both and then add a nap log at 5:10 and see if it will show in the Sleep activities. I’d like to verify if it is working as intended.

As I have mentioned above if the nap time you are adding is within 30 minutes with any of your sleep session by default, Bevel will merge sleep sessions within 30 minutes of each other into the same session.

Randell It showed for a second then went again in the app but shows in the data.

Randell it doesn’t merge them in the app though it does in the data but it isn’t transferring over to the app

Tim Laskey Gotcha, if it is okay, can I have someone from the team check in on this for you?

Please give us a bit of time since it is already nighttime, someone will jump in to clarify things. Will that be fine?

Randell Yes that’s fine thanks

Tim Laskey Thank you so much. We will get back to you asap.

Tim Laskey: Hi Tim,

Can you go to Apple Health -> Sleep -> Sleep Chart, tap the last sleep stage, and check the end time of your sleep? (Please tap the last sleep stage as shown in my attached screenshot.)

Then, go to Bevel -> Sleep -> Primary Sleep and send a screenshot of your Sleep Chart as well.

I’ve attached a reference screenshot for what I’m asking. Please send yours too, I’d like to comfirm the end times of both.

Randell hi

This is the nap I tried to add following that sleep. It’s in the data still but won’t show on the app.

Tim Laskey: Can you please confirm when does your Primary sleep ends?

Randell4.45 but then I’ve tried to add the rest as a nap because got back to sleep and the nap won’t add. And it doesn’t merge getting back to sleep.

Tim Laskey: Instead of adding it from the Bevel app, can you try adding it in Apple Health directly? since this is a sleep data that is considered to be part of your main sleep?