Incorrect Pace
in progress
Amanda
in progress
Randell
under review
Randell
Hi Clairmont Stanley, Thanks for reporting this. We're aware of the issue, and the team is currently investigating.
I'll mark your ticket under review for now- I might reach out again to ask for some details.
Clairmont Stanley
Randell thanks for the update. Happy to help. It shows correctly on outdoor runs for what it’s worth.
Amanda
Clairmont Stanley: Hello, just wanted to follow up on this. Can you please send screenshots of the pace in Apple Fitness compared to Bevel and other apps? Are you starting an "open run" on apple watch or doing intervals? Hopefully we can get this sorted.
Clairmont Stanley
Amanda hi. I attached the view from a run tonight (just for you) the screenshots are from Apple Fitness, Zones, and Bevel.
This only happens during indoor runs when I connect my watch to the TechnoGym equipment
Amanda
Clairmont Stanley: Thank you! Can you confirm, are you starting an "open run" on Apple Watch or do you have set intervals with TechnoGym?
Clairmont Stanley
Amanda I don’t know what it categorizes the run as. I place my watch next to the equipment and it uses NFC (I think) ti connect then it asks me if it’s and Indoor Run, Indoor Walk, Time to Walk, or Time to Run. For what I do, I hit Indoor Run then I start on the machine.
Amanda
Clairmont Stanley: Hi, we pushed some changes that may have fixed this. Are you still seeing the incorrect pace?
Clairmont Stanley
Amanda yep, it looks fine. I switched to Garmin so now I need to wait for that integration before I can truly use Bevel again.