RHR from Garmin (via Apple Health) not synched with Bevel | Voters

RHR from Garmin (via Apple Health) not synched with Bevel

planned (soon)

Jan

My RHR values in Apple Health originate from Garmin Connect. However, they are not synced with Bevel. I suspect, it is because of the time stamp 0:00 (midnight), since manually entered values with another time stamp sync perfectly fine.

RHR calculation is set to “Apple Health” and “ All Day”.

May 13, 2025

Randell

marked this post as

planned (soon)

Jan

I investigated this problem further and found that Bevel still has major problems syncing RHR using the Apple Health method i.e. when syncing from the RHR field of Apple Health:
RHR is never synced from Apple Health, if "Entire sleep" is chosen in "Use RHR from". I can only get it to sync if I choose "Entire day". But then it only syncs RHR values over, if the time stamp is 00:01 or later.
My expected behaviour would be:
Say, if I slept from 9 June 22:00 until 10 June 08:00, then I would expect Bevel to look for RHR values within this timeframe of 10 hours, if I chose "Entire sleep". Hence, it should sync RHR values over regardless whether the time stamp was 9 June 23:00, 9 June 23:59, 10 June 00:00, 10 June 00:01 or 10 June 7:59. But at the moment, it doesn't sync any of those values when I selected "Entire sleep", and if I switch to "Entire day", it syncs RHR only if RHR value have the last two timestamps, not the three timestamps from the first half of the night.
For the example night, Garmin writes the RHR value into Apple Health using the time stamp 10 June 00:00. This value is not synced into Bevel regardless which "Use RHR from" option I select. If I chose "Entire day", I would expect Bevel to sync this value for the calculation of Recovery for 10 June, since it has the correct date.
I don't believe that this is an "edge-case issue" and would be extremely happy if you could fix this bug, soon.
Thanks a lot.
P.S.: If I choose the Bevel method to calculate RHR, RHR values are too high. I don't know how Bevel calculates RHR from HR values, but I am looking for my lowest HR during my sleep and Bevel seems to calculate some sort of average value, which I find very unusual for RHR. Hence, everyone who looks for the lowest HR value as RHR has to rely on a reliably functioning sync of RHR values from the RHR field of Apple Health.

Randell

Jan: Hi, Thanks for the very detailed information. 
Please note that we have a ticket for it where the team will work on to include 00:00 to the calculation for today's data. 
For now, please try to enter the data point everyday as workaround as we work on this.
I will change this ticket's status as well.

Randell

marked this post as

closed

Jan

Randell

Jan: Thanks, for now are you able to change the sync time for this?

I will escalate this one with the team so we can investigate.

Randell

Jan: Hey Jan, just curious are you able to sync your data on another time instead of 00:00?

Jan

Randell: That's what I wrote in my original post. RHR values with another time stamp are synced without problems.

Randell

Jan: Thanks for confirming this.

It seems to be an edge-case issue for now, so we’ll revisit it later if needed. In the meantime, I’ll go ahead and close this ticket.

Randell

marked this post as

under review

Randell

Hi Jan, I just wanted to verify the data, can you please share a screenshot of it? Please go to Apple Health -> RHR -> Scroll down to "Show all data", tap it -> tap on today's log -> Screenshot the view for me.

Also, I just wanted to make sure, the RHR you are saying here is for today's metric value, correct?