Does not see any recovery or sleep data
waiting for internal input
M
Michelangelo Aquino
The sleep data does not work
V
Vadim Shtepa
I have same issues not working, apple watch!
Change calculation to apple watch and does not help
R
Rutger
Same problem.
Randell
Rutger: Hi, thanks for reporting. Can you confirm your settings first? Are you using an Apple Watch or Garmin Watch with Garmin integration?
Randell
Merged in a post:
No answering to my issue
R
Rashid Best Albulushi
Team,
I really feel bad due to having issue my App and I paid the full version but no any details showing
J
Juanma Tocco
I am trying to get my sleep info from garmin by refreshing but it is not working. Used to work since day one that I got the app but suddenly it is not bringing in the info from the garmin connect app to bevel. In the garmin app I can see my sleep score and readiness but not in bevel
Randell
Juanma Tocco: Hi Juanma, just to confirm, did you setup the Direct Garmin Integration? If so, can you please try to disconnect and reconnect it again?
Could you please do the following steps?
- Open Garmin Connect and perform a sync.
- Force-close the Bevel app and reopen it.
- Check if the data is now syncing correctly.
Please let us know if this worked for you.
T
Takudzwa Zoraunye
I have the same problem using garmin as my source of data
Randell
Takudzwa Zoraunye: Hi, Are you using the direct Garmin integration setup here?
T
Takudzwa Zoraunye
Randell i am using the direct garmin intergration but it seems that my sleep data is now appearing. I am not sure the main problem was.
Randell
Takudzwa Zoraunye: Thanks for confirming this.
Randell
marked this post as
waiting for internal input
B
BO XUN LI
Same issue even I wear my Apple Watch during sleep didn’t have any date when I wake up. It seems I have to sitting by myself. But the time I sleep I can’t control and everyday is different. Even i sitting by myself only can start by midnight then it can track back from midnight. But clearly that’s wrong data for the whole time. Because I sleep before midnight.
Randell
BO XUN LI: Hi, I want to understand your setup first. Can you please confirm if you have Sleep schedule setup in Apple Health?
Randell
marked this post as
waiting for user input
T
Tosca Hoogveld
Since the update, the app has not worked properly. It does pass it on well on the watch, but the app keeps synchronizing without data coming. I've emptied the cache and reconnected but I'm not resolving anything.
Randell
Tosca Hoogveld: Hi, I'd like to confirm this. Are you still experiencing this issue in the latest version 2.3.3? To verify this, go to Command -> Profile and scroll down.
T
Tosca Hoogveld
Randell still having problems, I do have the latest version. Loaded part of the data this morning, then it stops again. What's special is that the percentages are displayed on my Watch and widget?
Randell
Tosca Hoogveld: Thanks for confirming. regarding the mismatched values between phone and watch app, we are aiming to fix that on the next couple updates.
T
Tosca Hoogveld
Randell but what else do you do? I can't see anything at all now?
Randell
Tosca Hoogveld: Hi, can you explain what you mean by this? If you can take a screenshot of what isn't displayed on your end, that would be very helpful.
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