Changes in Recovery during the day and random number in Trends summary
complete
Radim J
Hi,
I'm facing some strange changes in your app during the day and random numbers in the Trends summary for Recovery ...
If it's interesting for you ... pls see in attached photos ... or summary
Date / Recovery during the day // Number in "Trends" summary
6.6. 41 / 62 / 81 // 55
7.6. 49 / 53 / 39 //37
8.6. 67 / 48 // 64
9.6. 75 // 72
10.6. 83 / 69 // 69
11.6. 45 / 85 // 85
12.6. 61 //49
13.6. 70 // 85
15.6. 50 / 67 // 63
16.6. 57 / 37 //41
17.6. 41 / 63 //63
I can send you all photos separately if needed ...
regards
RJ
![](https://canny.io/images/9003f067478e05c6c8eeb258f6511de3.png)
![](https://canny.io/images/ca2b88a5a95e50b14143727eb066b58b.png)
![](https://canny.io/images/31f2851a4d9c474fa9625f5c3f0d3306.png)
![](https://canny.io/images/8d859f53a6c549a816c5e58758e47284.png)
![](https://canny.io/images/a14b167b50b4773a94c59ddb1ce6933e.png)
![](https://canny.io/images/2a38611df1a4ef621a65bc2520a7f91e.png)
![](https://canny.io/images/a147c75df3a6fe7372ec0c99c4dc4a96.png)
Grey
complete
Radim J
What are you using to track your Sleep/Recovery? Could you let me know if you're only using your AW?
-yes, AW only
Did you change your HRV calculation method when this happened?
- no changes in settings AW or iPhone ... same daily patterns, and as I recover from injury, quite same workout, 10km walk only
Can you confirm that your Data Sources are toggled off or in default priority if you only use your Apple Watch?
- only sleep Data Source have custom Priority, see attached picture
/ but this apps (sleep++,Autosleep, ...) was deleted a few months ago
no other sleep tracker app on the phone now
- off for the rest
![](https://canny.io/images/701557843be69b1d9ac008ef3b389a50.png)
![](https://canny.io/images/868f53b8271e88621238f05f981d4adb.png)
Randell
Radim J: Thanks for sending your screenshots and answering the questions.
Can you please tap on your Sleep Data Sources and send a screenshot of that? Is there any reason why you have your Sleep Data Sources in Custom Priority? Are you able to set that into default priority as well since you are only using your Apple Watch?
Radim J
Randell
... just to be sure that AW are first source, no clue what "default" means for your app
![](https://canny.io/images/cdb07e92ea7b8823db54f68ffcf9d2b5.png)
![](https://canny.io/images/3fb99a68af5468317da45c6d1b7c4729.png)
Randell
Radim J: I see. Lets try this, Can you please go to your Bevel app -> Tap on your Profile -> Data Sources -> Sleep -> Turn off custom Priority
(See my screenshot below)
By toggling off your Custom priority, the app will go into its default setting or default priority where it will prioritize your Apple Watch. This is the best setup for users like us who are only using Apple Watch and I suggest you leave all of your settings there on default state.
Once you have done this, can you please kindly try to clear cache and reload data and see if it fixes the issue? or restart your Phone.
![](https://canny.io/images/f209e47135c142b30d4f123c82d26898.jpg)
Radim J
Randell
ok, let's try ...
I'll update post tomorrow.
regards
RJ
Radim J
Randell
just quick update
today, Recovery, 89, 89, 63
same settings and default Data Sources
regards
RJ
![](https://canny.io/images/240a0fa29fe047baf64b5ab1a4116e2f.png)
![](https://canny.io/images/30febc1ef4002aba8b952764a79e0943.png)
![](https://canny.io/images/5d4e0ebd07d49cd997ff6687f74c7fb4.png)
Randell
Radim J: Hi, Thanks for the update. Does it stay at 63% now or it does eventually go back to 89% after you clear cache again?
Radim J
Randell
.. stay 63% even after clearing cash
Grey
Radim J: Hey Radim, I'm jumping in here for Randell to help you look into this. Next time this happens, can you screenshot this view before and after the score changes?
I want to see which of the underlying metrics are changing for you.
![](https://canny.io/images/6c4bf64c01e8a0828e640619e6250d29.jpg)
Radim J
Grey
Hi,
Recovery changed from 80 to 58
Resting HRV changed, why ?
Tx
RJ
![](https://canny.io/images/946942e5a76669172209edb30f21e574.png)
![](https://canny.io/images/e8c6560525cd09a6b7519a2d7cee4092.png)
![](https://canny.io/images/c55ba70086b3598e2097eb32f40042e7.png)
![](https://canny.io/images/3cc515efb3761a0c8019769d77ea5bdb.png)
![](https://canny.io/images/35b6c0100956757fb9f762beb07afb92.png)
![](https://canny.io/images/a01e7154a72cbc433bd7c169427d0982.png)
Radim J
Grey
Hi,
same situation from the morning.
Recovery 53 to 42.
App change Recovery after new Resting HRV is add to Health.
Resting HRV , two entry , 58 and 60.
It should be solved if I can set which app to read and rest ignore ...
regards
RJ
![](https://canny.io/images/af03751ef1100dca6ef1443fb4236a0f.png)
![](https://canny.io/images/ee061ae7bf6ebd5a5f2bcc2b19f02aae.png)
![](https://canny.io/images/56b22915af06c535ce6d4c0f09422910.png)
![](https://canny.io/images/0c0b6121a1478f10c0f3e6fe80ee7a24.png)
![](https://canny.io/images/c6df5bdb052c796209ca149febd2ec04.png)
Grey
Radim J: This is now possible with the new Data Sources flow.
You can go to Bevel Settings > Data Sources > HRV > Hide the data source from Athlytic and the app will not ingest that data.
Your score will not change after that. I'll close this ticket but let me know if you have any other questions.
Radim J
Grey
Hi,
just did it after update.
Now is ok.
I have to play with data sources a bit … but finaly it works !
close the case
regards
RJ
Randell
under review
Randell
Hi Radim J, Just a few quick follow-up question regarding this issue.
- What are you using to track your Sleep/Recovery? Could you let me know if you're only using your AW?
- Did you change your HRV calculation method when this happened?
- Can you confirm that your Data Sources are toggled off or in default priority if you only use your Apple Watch?
Also, Have you tried tapping the Clear cache and reload data and see if it fixes the numbers not matching?
Radim J
Randell
pls see abow ...
Radim J
Randell
... I have all print screens .. but there is limit for attachments