Won’t collect my sleep data | Voters

Won’t collect my sleep data

closed

bradley99webb

It won’t refresh sleep data, I never have any sleep data even though it shows in apple health

September 1, 2024

bradley99webb

Sorry yes it was my Apple Watch not recording the data not bevel !

Randell

bradley99webb: Gotcha, Thanks for confirming!

Please let me know if you have any further questions!

Randell

marked this post as

closed

Randell

Hi bradley99webb, Since we haven't heard back from you, I'll go ahead and close this ticket. If you're still experiencing the issue, feel free to comment, and we'll take a closer look!

Randell

Hi bradley99webb, I'd like to follow up on this please, are you still experiencing this issue?

Randell

marked this post as

under review

Randell

Hi bradley99webb Let me try and help you with this.
Are you using any other apps/devices to track your sleep? 
Can you please send a screenshot of your Sleep Data Sources in Bevel? Go to Bevel -> Profile -> Data Sources -> Sleep. Screenshot this view for me
Also please do send a screenshot of your Sleep Data in Apple Health, Go to Apple Health app -> Sleep -> Scroll down to “Show all data”. Screenshot this view for me