Full manual for new users
in progress
Leah
marked this post as
in progress
Leah
Merged in a post:
Full Video Tutorial
O
Oliver Fitzpatrick
A video walkthrough of everything on Bevel and what it means. I have read the documentation you currently provide, but find it only covers the basics. Would be great to get a full deep dive tutorial for new users like me to get the most out of the app (and assumedly would help app churn!)
Amanda
marked this post as
planned (tbd)
Alex Delchini welcome to Bevel! We have plans to improve our onboarding for new users. Was there anything that was particularly confusing for you?
A
Alex Delchini
Amanda
Hello Amanda
Thanks for update i would like to know why data in various fields isnt populated i have takin screen shot of sone fields that havent had data populated to them.
Alex
Randell
Alex Delchini: Hi Alex, Jumping in here to help you with this. First, looking at your screenshot it seems like you don't have any sleep data for today. Can you please go to the following so we can verify this for you?
- Apple Health -> Sleep -> scroll down to the bottom, tap on "show all data", then screenshot the view for me.
- Bevel -> Profile -> Data Sources -> Sleep, screenshot the view for me.
A
Alex Delchini
Randell
Randell
Alex Delchini: I see. Bevel needs your overnight vitals and sleep data in order to calculate your Sleep and Recovery scores.
Can you please confirm if you’ve been wearing your Apple Watch to sleep? Based on your screenshot, it looks like the most recent data was from November 1st 2023.
I can help you out on how to setup your watch to track your sleep if you want to.
Also, can you please confirm the Apple Watch model/series that you are using and what WatchOS it is currently running?
A
Alex Delchini
Randell
Hello Amanda
What do i need to do to setup watch for sleep stats ?
Randell
Alex Delchini: I see, so you have an Apple Watch that is running 10.6.1 WatchOS.
First, you will need to setup your Sleep Schedule. To do this, please go to this link and follow the instructions in there: https://support.apple.com/en-us/108906
once done, please let me know so we can move on to the next step.
A
Alex Delchini
Randell
Hello Amanda
Sorry i am caught up with a bit of work can i contact you tomorrow and we can continue where we left off?
Alex
Randell
Alex Delchini Sure, feel free to reply here whenever you have the time.
A
Alex Delchini
Randell
Amanda thanks for your help speak tomorrow.
Alex