3 different values for sleep between Apple Watch complication, watch app, and iphone app.
under review
Randell
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under review
Randell
Hi @elElias Waill, Thanks for reporting this. First, I’d like to confirm that both your Apple Watch and iPhone apps are updated to the latest version, 2.2.8.
Can you please share a screenshot of the following for me.
- Bevel phone app -> Profile, scroll down to the bottom. Screenshot the view for me.
- Bevel watch app -> Gear Icon, scroll down to the bottom. Screenshot the view for me.
E
Elias Waill
Randell Looks like both watch app and phone app are on 2.2.8
Randell
Elias Waill: I see. Are the values between the complication, the Bevel watch app, and the phone app still not matching?
Can you please share a screenshot of the following for me.
- Bevel -> Profile -> Data Sources -> Sleep, screenshot the view for me.
- Bevel watch app -> Gear Icon -> Baseline, screenshot the view for me.
- Bevel watch app -> Gear Icon -> iCloud, screenshot the view for me.
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Elias Waill
Randell Here are the 3 screenshots requested.
I am also sending you the 3 unique sleep percentages that I observed yesterday. 74% on complication, 77% in watch app, and 79% in iPhone app.
As we speak right now:
compilation = 77%,
Watch app = 85%
iPhone app = 85%
Thanks,
Elias
Randell
Elias Waill: I see. Could you please try restarting both your phone and watch? Once that’s done, perform a manual sync between the Bevel watch app and the phone app by opening them side by side for about 3–5 minutes.
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Elias Waill
Randell I have performed the steps outlined above for restart and sync. iPhone app sleep score and bevel app sleep score both congruent at 82%. Watch complication still stuck at 77%.
A) not sure why sleep changed from 85% to 82% after restart, but that may be a separate issue.
B) Recovery score right now:
Watch Complication: 35%
Bevel Watch app: 37%
iPhone app: 36% lol
This isn’t an app ruining issue, necessarily. I will generally treat phone app as source of truth and won’t be terribly affected by minor discrepancies between the dials. But quirky behavior for sure.
Randell
Elias Waill: That is so weird. Do you mind going to Apple Health -> Sleep -> Scroll down to the bottom, tap "Show all data" then screenshot the view for me?
Also, for your recovery score, please go to Bevel -> Profile -> Customization -> Calculation, screenshot the view for me.
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Elias Waill
Randell It would be my pleasure!
Randell
Elias Waill: Thanks! were you able to confirm if the baselines and iCloud are now both synced?
Randell
Elias Waill: Hi, I'd like to follow up on this, can you please update your app to Bevel version 2.2.9?