Adding naps won’t work
complete
Canny AI
Merged in a post:
Manual Sleep not showing
Y
Yuto
For some reason when I manually tried to add a 10:53am - 1:02pm nap at 5:21pm, it shows up for a split second after saving and then disappears. I checked the date before and it doesn’t show on yesterday either.
However, when I manually add one for 4:20-5:20pm, it shows up.
Grey
Yuto, when the naps are within 30 minutes of another sleep session, they will be combined with the other sleep sessions into one.
Do you have another sleep session before or after 10:53am - 1:02pm?
Y
Yuto
Grey it looks like it was added to “Primary Sleep” as the time window ends at 1:02pm. However that sleep session ended at around 8am as shown in the charts.
Grey
Yuto: That is strange. Were there any other sleep segments between 7:45 and 10:53? Can you check your data in Apple Health?
Y
Yuto
Grey after checking, it looks like the app AutoSleep (which I tried to auto track naps) combined the two segments together into one. However, it’s third under data sources. Do you suggest I stop using AutoSleep as the app is working as expected, or is this a bug? (I’m not too sure how multiple data sources are processed)
I also attached a screenshot from AutoSleep that shows that I was awake in between
Grey
Yuto: Yes, I suggest hiding AutoSleep from Bevel's data sources list. Or alternatively, you can turn off AutoSleep ability to write data to Apple Health if you don't need it.
Y
Yuto
Grey got it, I think I’ll instead manually enable sleep mode to allow the Apple Watch to track the nap instead of using AutoSleep. Thanks!
Grey
Yuto: Great. I'll close this out. Let me know if you have any other questions
Grey
complete
Guillaume Levesque
Grey hi, it was not fixed. Still having the exact same issue with the new update. Can’t add naps that is more than one hour.
Guillaume Levesque
Grey here is a video reproducing the issue.
Grey
Guillaume Levesque: Thank you for sharing the video. What time did you wake up from your primary sleep?
If the nap is within 30 minutes of another sleep session, it will be merged with that sleep, so my guess here is that your nap is within 30 minutes of the wake time of your primary sleep so the sessions are getting merged.
Guillaume Levesque
Grey about 30 to 45 min after. It doesn’t get added tought. It simply disappears.
Grey
Guillaume Levesque: Can you try again, but this time make sure that the sleep sessions are at least 1 hour apart?
Grey
in progress
Grey
under review
Grey
Hi Guillaume Levesque, thank you for recording this issue. What do you mean by it deletes all previous naps? Are you saying that when you add a nap that's more than an hour it deletes all previous naps for the day?
If possible, do you mind sharing a recording? It would help me figure out what's going on faster. Thank you!
Guillaume Levesque
Grey Yes, obviously.
Here is a direct recording of me reproducing the issue.
Grey
Guillaume Levesque: Ok thank you. Let me take a look at this and get a fix out ASAP.