App Crashes Before Finishing Data Load
in progress
Eric Graybill
I was finally able to get the app to go through the initial setup screens. It now says syncing data, but will eventually crash back to home screen after a few minutes
Randell
Hi Eric Graybill, My apologies for the mix-up with merging tickets. I unmerged it and will keep you posted for any updates regarding this issue.
Randell
in progress
Eric Graybill
Still crashing for me when it gets to data load/customizing experience section. App version 1.3.9
Randell
Eric Graybill: Hi Eric, thanks for the update. We are investigating this issue again. I will keep you posted regarding this
Randell
Hi Eric Graybill, We’ve just released a new update addressing this issue. Can you please check and try again to see if it still persists on your end?
Grey
complete
Grey
in progress
Eric Graybill
Appreciate the info
Randell
Hi Eric Graybill Apologies for this experience that you are having. The team is currently working on a fix for this and will release it asap.
Randell
under review
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