App won’t load any health data | Voters

App won’t load any health data

under review

Wayne G

Simple as is the app has stopped being able to load any data. I’ve cleared the cache & reloaded multiple times. I deleted the app & reinstalled & still it’s blank. I’ve toggled the apple health data off & back on multiple times. On IOS 26.0.1 with a 17Pro

2 days ago

Happens the same to me. iOS 26.0.1 and bevel version 2.2.7.

Data sources won’t load and I’ve done every step suggested related to this issue

Randell

J: Hi, can you please go to Bevel -> Profile -> Data Sources, screenshot the whole view for me?

Randell It stays like that forever.

Randell

marked this post as

under review

Randell

Hi Wayne G, Let me help you with this. First, can you please go to Bevel -> Profile -> Data Sources, screenshot the view for me?

Also, are you currently on the latest version of the app? It should be 2.2.6, can you please verify this by going to Bevel -> Profile, scroll down to the bottom.

Wayne G

Randell

Wayne G

On the latest everything. I’m extremely tech savvy so I’m usually up to date. All my other apple health based recovery apps are working & have the same permissions as Bevel, they all work. When I got the new iPhone 17 Pro everything with Bevel worked it just stopped working in the past week.

Randell

Wayne G: Hi Wayne, Thank you for your patience on this. Does tapping "Resync Health" help fix the issue or at least load any data at all?

Wayne G

Randell no unfortunately it doesn’t help.

Randell

Wayne G: Got it, thanks! Can you please go to Bevel -> Profile -> Scroll down to the bottom, tap "Send logs to developer". Once done, please email me at hello@bevel.health the name and email address you've used to log in to Bevel.

We will be checking your logs with the latest version 2.2.7