Apple Watch complication doesn’t display the correct data
closed
Canny AI
Merged in a post:
Watch complication
Claire Tait
The data showing on my watch face is not the same as if I check in the app.
Honestly, I love this app which is why I pay - but there are so many bugs!
Randell
Hi Claire Tait, I'd like to follow up on this ticket. Are you still experiencing this issue? I will close this one for now but please do let me know if you are still having this issue and I'll open it up again and we can take a further look at your concern.
Randell
Hi Claire Tait, Let me help you with this,
Could you please send a screenshot and provide more details about the issue you're experiencing? This will help us better understand the problem and provide the correct solution.
When you mention the Watch face, are you referring to the one in the complications? Please kindly send a screenshot. Thank you!
Grey
closed
Grey
Hi Michael, unfortunately, complications are not live due to restrictions from Apple. The Stress rectangular complication updates every 5 - 15 minutes, and the circular and corner complications update every 15 - 30 minutes.
The intervals for when they update will also depend on factors like your battery level, time of day, etc — all of which are controlled by the Watch OS. However, if the complication does not update after hours, then that is a bug, and I can take a look.
I hope that helps answer your question. I’ll close out this ticket for now.