Backup journal to iCloud | Voters

Backup journal to iCloud

under review

Simmo

Just changed to a new phone and all the previous journal entries have gone. Have journal

iCloud entries backed up and restored from iCloud

September 28, 2024

I am having a similar issue. I logged out of iCloud on my device, when logging back in, majority of my manual journal entries (X’s and checks) did not load, losing my Insights I’ve been gathering for months. iCloud backup is on and my iCloud shows Bevel as allowed (2MB of data used).

Randell

marked this post as

under review

Randell

Hi Simmo, The data should be saved to your iCloud. Please give it some time to sync.
Also, have you checked if your iCloud is synced already? You can check this by going to Bevel -> Profile -> iCloud.
You can pull to refresh on your Bevel Journal Tab view as well and see if it syncs in your previous Journal data.

Simmo

Randell - it says it is currently synced and pulling down & refreshing doesn't change anything. I only have journal for yesterday. The workout plans have all been restored ok. My health data is apparently still downloading 21 hours later so not sure if that will impact it - looks like all of the recent health data is there but I've had an Apple Watch since the original release so there's a lot of health data in my account.

Randell

Simmo I see, thanks for the update. Please keep me posted on this!

It should sync eventually. Also, do you mind sending a screenshot of what you see?

Randell

Hi Simmo, I'd like to follow up on this. Did it sync now?

Simmo

Randell No, it’s only got journal entries for the new phone. All health data and everything else on the phone is fully synced now

Randell

Simmo: Hi, thanks for the update! Please give it some more time. I’ll keep this ticket open so we can monitor it. It should sync on its own eventually.