Bio absent last 3 months
planned (soon)
Grey
Grey
planned (soon)
Rodrigo Alberto Araya Figueroa
Here’s the translation:
Yes, I installed it two days ago, but I’ve had the problem since I installed the app several weeks ago. I was never able to see the data in Biology, but since I didn’t know how to report it, I didn’t give it much importance. However, when I found the discussion on Reddit yesterday I thought it was important to mention that I also had that problem."
Randell
Rodrigo Alberto Araya Figueroa Hi, thanks for the info. Are you currently using IOS 18 beta?
Randell
Hi Rodrigo Alberto Araya Figueroa, Thanks for reporting. This is an issue that we are currently checking.
Are you in the IOS 18 Beta?
Have you tried resetting your permissions? Can you please send a screenshot of what your Data Sources in Bevel look like? Go to Bevel -> Profile -> Data Sources. Screenshot this view for me
Rodrigo Alberto Araya Figueroa
Randell
Randell
Rodrigo Alberto Araya Figueroa Thanks for the screenshot. Have you tried resetting your Permissions? Can you please force close the Bevel app first before you try to reset your permissions in Apple Health?
You can do this by going to Apple Health -> Sharing -> Apps & Devices -> Bevel
Rodrigo Alberto Araya Figueroa
I did it, but no data still appears in Biology.”
Randell
under review
Randell
Hi Nagui Anis, Thanks for submitting this bug report.
Please note that the app store version of the app doesn't fully support the IOS 18 beta yet and bugs like this is somewhat expected. However, I would like to ask for more information regarding this issue.
Can you please send a screenshot of your Bio tab page? Also, can you please verify the data in Apple Health?
Have you tried turning the permissions Off and On and see if it works?
N
Nagui Anis
RandellThank you Randell, yes I tried to turn permission for weight & Vo2 max off and on, didn't work cause already I think the data is in the app but not displaying. Also I already verified the data on Health. attached are some screenshot that may help
Randell
Nagui Anis: Thanks for the screenshots.
Can you please go to Bevel -> Profile -> Data Sources and screenshot this view for me?
N
Nagui Anis
Randell HWG
Randell
Nagui Anis: Hi, thanks for the screenshot.
I will leave this ticket open as we will track this along with other users who are experiencing this same issue.