Cannot scan barcodes or meals | Voters

Cannot scan barcodes or meals

under review

Jennifer Diehn

When I try to scan a barcode or take a picture of the meal, the screen is black and captures nothing. I’ve checked all settings in both Bevel and my camera, cleared the cache, and rebooted apps and my phone.

3 days ago

Randell

Hi Jennifer Diehn, I'd like to follow up on this please

Randell

marked this post as

under review

Randell

Hi Jennifer Diehn, Is it only the Bevel app that is not being able to access your Camera even when the permissions are turned on? Can you please try to reset the permissions again by toggling it off and on, see if this will fix it for you?

Jennifer Diehn

Randell tried and it didn’t work. This is what I see; I can still manually enter barcodes.

Randell

Jennifer Diehn: Can you try to restart your phone again see if this will fix the issue for you?