Data is not synching from apple watch | Voters

Data is not synching from apple watch

under review

Simon

Data is not synching from Apple Watch, even though it is available in health and it seems all sharing is allowed

2 days ago

Simon

Seems to be HRV as I don’t think I previously had the other two metrics.

Randell

Simon: Got it, thanks for confirming this. Before we check your data in Apple Health, can you please first go to Bevel -> Profile -> Customization -> Calculation, screenshot the view for me?

Simon

Hi, sleep data is now there. Thank you. But recovery data is not

Randell

Simon: Got it, can you please share a screenshot of your Health Monitor view so I can check which metric is missing for you? It should be on your Bevel home view, look for the Health Monitor.

Simon

Randell

Simon: Are you still not getting your Sleep data on Bevel right now? can you please try doing a clear cache and reload all data by going to Bevel -> Profile, scroll down to the bottom.

Simon

Randell

Simon: I see, can you please go to Bevel -> Profile -> Data Sources -> Sleep, screenshot the view for me?

Simon

None of the health data is syncingeven though all data is allowed

Randell

Simon: Let's verify your Sleep data first in Apple Health.

Can you please go to Apple Health -> Sleep -> Scroll down to the BOTTOM -> tap "Show all data", then screenshot the view for me?

Randell

marked this post as

under review

Randell

Hi Simon, Let me help you with this. Can you please share a screenshot of your Bevel home view and the Health monitor view? I'd like to check which data is not syncing for you.