Hr data doesnt show | Voters

Hr data doesnt show

closed

Geitrin Jansen

HR data does not show in Bevel. I am wearing an apple watch and all data is turned on.

4 days ago

Randell

marked this post as

closed

@nomurady

I have a similar issue. Bevel has access to all of my data, but can’t read Resting HR and nervous of it Recovery can’t calculate score. Sometimes when I’m declining Bevel’s access to resting HR and enabling again, it’s being able to get the data, but not always works

Randell

@nomurady: Hi, can you please go to Bevel -> Profile -> Customization -> Calculation, screenshot the view for me? I'd like to verify your calculation setup first for this.

@nomurady

Randell

@nomurady: Hi, I see. It looks like you're using Apple Health as your calculation method for Resting Heart Rate (RHR). Please note that if you're using Apple Health for RHR, the range must be set to "Entire Day" instead of "Entire Sleep".

This is because Apple Health records RHR at random times throughout the day, not just during your sleep.

@nomurady

Randell thanks 😍 it’s working

Randell

@nomurady: Thanks for confirming! I will close this ticket now.

Randell

marked this post as

under review

Randell

Hi Geitrin Jansen, Thanks for reaching out! For this, Can you please go to Bevel -> Profile -> Data Sources -> Heart Rate, screenshot the view for me?

Is it only HR data that is missing for you? Can you please share a screenshot as well where it isn't showing?