HRV and respiratory data missing
closed
Canny AI
Merged in a post:
Respiratory Rate not showing
K
Kristen Ferrell
No respiratory rate showing in app despite Apple Watch having data and watch syncing everything else with app.
Canny AI
Merged in a post:
Respiration Rate not tracking
B
Bryce
Respiration Rate is not showing in bevel app even though it’s still available in Apple health app. No changes to settings or data.
B
Bryce
Hi, its very strange for 2 days the RR category showed no data, but it was in Health Data. I checked today and its back, and suddenly the day for those days where it didnt have it was back. But it was only that category, no other category was missing for a few days.
Not sure if this was just a sync issue or not, but likely can close this out.
Randell
Bryce: Thank you for the update. I’ll go ahead and close this ticket for now. If the issue reoccurs or becomes frequent, feel free to comment here, and we’ll take another look. We'll also monitor if other users report the same issue.
Randell
Hi Bryce, you are using the default Entire Sleep calculation setting for RR, correct?
Can you go to Apple Health -> Respiratory Rate -> Show all data and screenshot a good chunk of data that should have fallen within your Sleep schedule last night?
Randell
Hi Kristen Ferrell, Since we haven't heard back from you, we will be closing this ticket now. Please let me know if you are still experiencing this issue, and I will reopen the ticket for you. Thanks!
Randell
HI Kristen Ferrell, I'd like to ask for some updates on this, are you still experiencing this issue?
Randell
Hi Kristen Ferrell, Let me try and help you with this.
Are you wearing your watch every time you sleep?
Can you please send a screenshot of what your Data Sources look like? You can go to Bevel -> Profile -> Data Sources -> Heart Rate. Screenshot this view for me
Also, is this the first time where your RR is not showing?
K
Kristen Ferrell
Randell hi there! Here is what the view looks like. I have data points for this in my apple health too. I do wear my watch each night, it’s been about a week since I started. No data for RR has ever shown for me yet. Thanks for the help !
Randell
Kristen Ferrell: Hi Thanks for the screenshot.
Can you please send a screenshot again of what your RR data looks like in Apple Health? You can go to Apple Health -> Respiratory Rate. Screenshot this view, then scroll down and tap "Show all data" Screenshot this view for me as well.
Also, Can you please confirm if you have your AfiB History Turned On?
Grey
closed
Grey
under review