Incorrect time asleep | Voters

Incorrect time asleep

complete

Cam Bradley

It seems to have assumed I was in bed all day and has added two consecutive nights sleep together?

I think this happened because I pressed snooze on the alarm and then it never came back up to press stop?

November 8, 2024

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marked this post as

complete

Randell

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in progress

Randell

marked this post as

under review

Randell

Hi Cam Bradley, Thanks for reporting this. We are currently looking into this issue.

Can you go to Apple Health -> Sleep -> Scroll down and tap Show all data -> Tap on the In Bed segment that was logged by Bevel and screenshot the view for me?

Cam Bradley

Randell

Cam Bradley: Thanks for the screenshot. 
You can fix this by deleting the long In-bed segment that was written by Bevel, then your Sleep data should be corrected.
For this issue, we are currently investigating it on our end. Thanks for your valuable input regarding this.
Also, I just wanted to confirm, which type of alarm did you? Is it the Smart Alarm?

Cam Bradley

Randell Yes it was the Smart Alarm. Thank you!

Randell

Cam Bradley: Can you please confirm if this is now fixed on your end after you deleted the sleep data from Bevel? Thanks!

Cam Bradley

Randell It has fixed after I deleted the sleep data from Bevel. I believe the app thought I was ‘snoozing’ from yesterday morning until last night. When I went to set the alarm for this morning last night it prompted me to stop the alarm from the previous morning before I could set the new alarm. It has then added the two nights of sleep together assuming I was in bed all day after hitting snooze.

Randell

Cam Bradley: Thanks for confirming! We are currently working on a fix for this.