jill williams: Let me help you with this. First, can you please go to Bevel -> Profile -> Data Sources, screenshot the view for me?

Also, are you currently on the latest version of the app? It should be 2.2.6, can you please verify this by going to Bevel -> Profile, scroll down to the bottom.

It is 2.2.6

jill williams: Hi Jill, I saw that you submitted a separate ticket as well. I'll go ahead and close that one so we can continue the conversation here since you've already replied.

Could you please scroll down on that view and tap "Resync Health"? Let me know if that helps resolve the issue.

Randell I’ve tried that; I get nothing.

jill williams: I see. Can you please go to Bevel -> Profile -> Scroll down to the bottom, tap "Send logs to developer"

once done, please email me at hello@bevel.health the email address and name you've used to log in to Bevel.

MaZn: Let me help you with this. First, can you please go to Bevel -> Profile -> Data Sources, screenshot the view for me?

Also, are you currently on the latest version of the app? It should be 2.2.6, can you please verify this by going to Bevel -> Profile, scroll down to the bottom.

I am back to the same original issue… 4 days and no proper syncing. I have deleted and reinstalled the app, I have rebooted the phone, have resynced via settings and have ensured Health is all turned on…. I love the app when it works but can’t keep paying when it doesn’t work. I don’t want to really go back to Whoop, please help

Craig Watson same - not able to sync anything for the past 2 days. A reinstall worked yesterday, and not today. Tried all the above and can’t get it to work anymore.

Neal Shah, Craig Watson, Hi! Are you both using the 5 years load extended data setup? Can you guys please check this by going to Bevel -> Profile -> Customization -> Data Loading Window, screenshot the view for me?

Hello, I can confirm that I am not on the 5 year window as per the attached