No health data
complete
Canny AI
Merged in a post:
App does not display data
Markus
I've been testing Bevel for 2 days.
Basically a good app, very clear and shows a lot or can display many. But it doesn't do that for me. Right after installation, data was gradually displayed in the app. They were gone in the afternoon, then back in the evening.
This morning, no data about Schlag, etc. The permissions have all been set correctly and I have already switched this on and off several times. Other apps can read easily.
With the subscription price and then the app only in English, that's a nogo.
I want to open an app and see my data and not cumbersome set of permissions all the time.
Too bad, nice app but too buggy and too expensive
Randell
complete
Markus
All values now look good. The only thing I'm missing is the German language. Until when do you have the release?
Oh yes and the subscription price is too expensive for me without German.
I am ending my test period and will think again when the app is available in German
Randell
Markus: Hi, thanks for the update. Glad to hear that it is now working as intended.
Please note that we are working hard to provide language translations. While I can't give an exact timeline, I'm confident that will be the case soon as this is a priority for us to ensure that all users can fully enjoy the app.
Thank you so much for your patience
Randell
Hi Markus We're closing this ticket now as we haven't heard from you. Let me know if the issue persists and I'll reopen this ticket. Thank you!
Randell
Hi Markus We've released a new update for this issue. Please update the app and see if that fixes the issue.
If you're still not getting sleep data, please check your data sources while you're at rest and reorganize them so that your Apple Watch is the first data source based on the timestamp.
Profile -> Data Sources -> Sleep
We are also currently working on this for the German language and are already included in our roadmap. You can check it out here: https://feedback.bevel.health/feature-requests/p/german-language
Randell
under review
Randell
Hi Markus Janning, Can you go to Settings -> Data Sources -> Hibernation and take a screenshot of the entire view for me?
Please also check your permissions
Apple Health -> Share -> Apps & Services -> Bevel (this should be enabled)
Can you also please reinstall the app, restart your phone quickly and see if it works?