LibreLink/Glocose connect not working | Voters

LibreLink/Glocose connect not working

under review

Thomas Borg

The connection to FreeStyle LibreLink is not working. Error message” An unexpected error occurred. Please try again later.“
Been like this 2 days now. 
Never been able to connect. 
What should I do to resolve this?

3 days ago

Randell

Hi Thomas Borg, I'd like to follow up on this please

Randell

marked this post as

under review

Randell

Hi Thomas Borg, Can you please share a screen recording of this so we can investigate further on what might be causing this issue? 
Please send a screen recording of you trying to do the steps in the app, connecting the CGM device and it showing the error. 
send the screen recording at hello@bevel.health and mention my name as the subject.