“No Data” - HELP!
closed
Canny AI
Merged in a post:
Empty screens, missing data?
R
Robie CZ
When I opened Bevel today, my dashboard was almost empty.
I have tried restart my iPhone 15 Pro and Apple Watch Ultra 2 (both on latest public FW), with the same result. :-(
Canny AI
Merged in a post:
Data not loadimg
S
Seth Duffey
Clear cache and reset. Logged out and logged back in. Apple health selected all reading. Deleted app and reinstalled. Still not updating
Canny AI
Merged in a post:
No data
Kenneth
As some other in here, I now have the no data problem.
Got the app yesterday. Here it show data, but this morning nothing.
I have tried delete/install, full access to data, and all data is registered in apple app.
Canny AI
Merged in a post:
App not updating data
R
Ryan C. Unger
I am on iOS 18 public beta. And Bevel will not update.
Canny AI
Merged in a post:
Missing data
S
Satish Boppana
The app has access to health data, but no data is being displayed. I’ve tried clearing the cache, restarting, and reinstalling the app, but the issue persists.
Canny AI
Merged in a post:
Garmin - no data showing up
A
Apoorv Agrawal
Nothing shows up on belevel app.
Randell
Hi Apoorv Agrawal, Since we haven't heard back from you, I'll go ahead and close this ticket for now. If you have any screenshots or further details, please feel free to share, and we can take another look. Thanks!
Randell
Hi Apoorv Agrawal, I'd like to follow up on this, please. Can you please share the screenshots that I am asking?
A
Apoorv Agrawal
I have my Garmin syncing to
Apple health.
Randell
Apoorv Agrawal: I see. Can you please provide screenshots of what your Bevel home view look like so we can determine what metrics are missing and verify it to your Apple Health?
- Go to Bevel, screenshot the home view for me
- Bevel -> Recovery -> Scroll down to "Trends" screenshot this view for me
Are you only using Garmin or do you have Apple Watch as well that you use?
Randell
Hi Apoorv Agrawal, Can you please send a screenshot of what the app looks like on your end? I want to check what is missing, and I want to verify as well if these "missing" data in Bevel are in Apple Health.
From what I know Garmin doesn't sync HRV data to Apple Health.
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