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Randell
closed
J
Jose Maria Echaniz
Randell
Jose Maria Echaniz: Hello, looking at your screenshot, it seems that your sleep data sources are not detecting your Apple Watch.
Just to confirm, are you recording your dream through your Apple Watch?
Also, can you check if your Apple Watch and your phone are currently paired?
And go to Bezel -> Profile -> Data Sources -> Heart Rate, take a screenshot of the view for me.
J
Jose Maria Echaniz
Randell, hi. I don't record the dream. At night I recharge the Applewatch. Yes, the Applewatch is connected to the phone
Randell
Jose Maria Echaniz: I see, since you're not using your Apple Watch to sleep, you're not expected to have any values/scores on the metrics you mentioned.
Keep in mind that in order for Bevel to calculate a recovery score for you, you'll need to use your Apple Watch to sleep so you can record your nighttime vital signs, which are HR, HRV, and sleep.
For your stress, it should work whenever you use your Apple Watch, since it's based on your real-time human resources data.
For the Energy Bank to work properly, you'll need to wear your Apple Watch to sleep.
Randell
Alternatively, if you don't really want to use your Apple Watch to sleep, you can add sleep data manually through Apple Health -> Sleep -> Tap the upper right corner “Add Data”. However, this lacks your nocturnal vital signs, so it's just your dream and the inaccuracy of your data would be significant.
J
Jose Maria Echaniz
Randell, thanks, I'll try it from now on. Thank you very much
Randell
Jose Maria Echaniz: Thank you! Let me know if you have any other questions or would like to request help setting up your sleep schedule and making sure your Apple Watch records your sleep and vital signs during the night.
I'll close this ticket for now.
J
Jose Maria Echaniz
No, it's not the first time I've used it. I have been using it since mid-January. I have been using the AppleWatch for many years
Randell
Jose Maria Echaniz: I see. Can you go to Bevel -> Profile -> Data Sources and take a screenshot of the view?
Randell
under review
Randell
Hello Jose Maria Echaniz, can you confirm if this is your first time using the application?
Also, is this your first time using an Apple Watch?