No recovery data showing
under review
D
Dan
Randell screenshots as requested
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Dan
Randell
Dan, can you please share a screenshot of your Health Monitor view as well so I can check which data is missing? Here is a screenshot for reference.
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Dan
Randell
Randell
Dan I see, so you are missing both RHR and HRV. I’d like to ask first, is your watch on Low-power mode when you are sleeping?
and you are wearing it when you sleep, correct?
Randell
Dan And, can you please share a screenshot of the following for me:
- Go to Apple Health -> HRV -> Scroll down to the bottom, tap "Show all data" -> Tap on today's log -> Screenshot a good chunk of your HRV data that FALLS WITHIN your SLEEP PERIOD.
- Go to Apple Health -> Heart Rate -> Scroll down to the bottom, tap "Show all data" -> Tap on today's log -> Screenshot a good chunk of your Heart Rate data that FALLS WITHIN your SLEEP PERIOD.
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Dan
Randell yes it’s in low power mode for sleep and I’m wearing it when I sleep
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Dan
Randell so I’ve attached screenshots where it recorded the data on 2nd July, but it hasn’t recorded anything since then for some reason during sleep.
Randell
Dan: Can you try to restart your Apple Watch? Also, if you haven't yet please try to turn ON your AFib History, this will help the watch track more HR and HRV for you. Make sure that your watch is not on low-power mode during your sleep, has enough battery % as well.
Confirm the above and try let's again tonight.
Randell
under review
Randell
Hi Dan, Can you please share some screenshots of the following
- Bevel home view and the Health Monitor view, screenshot both views for me
- Bevel -> Profile -> Customization -> Calculation, screenshot the view for me.