Not reporting strain
under review
D
Dan Martin
Workout was recorded from Runna and shows on the app. It is showing the workout as 0 strain and no heart rate like the app didn’t import all the data from Runna correctly. I confirmed that Runna did collect correctly and Bevel is even showing that it got it from Runna. I tried clearing the cache.
Markus
marked this post as
under review
D
Dan Martin
Randell
Dan Martin: Hi, how did you track your HR data during this workout? Can you please kindly share a screenshot of the following for me:
- Bevel -> Profile -> Data Sources -> Heart Rate, screenshot the view for me.
- Apple Health -> Workouts -> Scroll down to the bottom, tap "Show all data" -> tap on the workout you are referring to here -> Scroll down to "Related Samples" -> Check if there's an Average Heart Rate log data.