Resting heart rate data not showing
closed
Canny AI
Merged in a post:
No Resting Heart Rate
J
Jared Herrera
Checked my Apple Watch and iPhone permissions to make sure access has been granted, but still not pulling data. So not getting a Recovery Score percentage.
Canny AI
Merged in a post:
No recovery figures
M
Mark
I am not seeing my recovery figures and no resting heart rate recorded
Canny AI
Merged in a post:
RHR
J
Jesper Kristensen
My resting heart rate. In the beginning it showed. Now it's not showing at all. I read what it said and checked and tried all of it. I have pro and it's a lot Of money. Please look at that feature please.
Canny AI
Merged in a post:
Recovery Bug
S
SirTrixaLot
So this app has always worked flawlessly for me with no issues whatsoever but now its not reading my resting heart rate so it can't analyze my recovery score and the app says to report any bugs so I am, and incase your wondering everything is fine with the data sharing from my health app to Bevel so it must just be a true bug from out of nowhere because it's been working great for so long
S
SirTrixaLot
Wow great customer service I'll brag on ya
S
SirTrixaLot
K I think I'm good to go thanks so much
S
SirTrixaLot
Nice thanks
Randell
SirTrixaLot Thanks! Let me close this ticket now for you.
S
SirTrixaLot
And thank you so much for the help of reminding me that I did charge the settings
S
SirTrixaLot
I've got it working now but are these the perfect setting or do I need to change something up?
S
SirTrixaLot
Do I need to have the other ones on entire day or just entire sleep because I did charge them haha
Randell
SirTrixaLot: I see. Is Apple Health your intended setup? If it is, then please note that Apple Health writes RHR randomly throughout the day so Entire Day is the correct setup there and you will have to wait for Apple Health to whenever it will an RHR data.
For Bevel’s default calculation setup, you can refer to my screenshot attached.
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