Sleep from Two Separate Nights Merged into One | Voters

Sleep from Two Separate Nights Merged into One

under review

Gil Pinchasian

Bevel app incorrectly merges sleep data from two consecutive nights into a single entry. As a result, one night’s sleep record is removed, and the second night total sleep duration appears inflated (e.g., showing 15 hours).

23 hours ago

Randell

marked this post as

under review

Randell

Hi Gil Pinchasian, Can you please go to Apple Health -> Sleep -> Scroll down to the bottom, tap "Show all data" then screenshot the view for me?

Gil Pinchasian

Randell

Gil Pinchasian: Can you please try to delete the log from 6-7 (23 Hrs, 48 Mins), this should fix it for you.

Also, which version of the app you are using right now? Please go to Bevel -> Profile -> scroll down to the bottom to confirm

Gil Pinchasian

Randell
Thanks it works.
Can you please let me know if I don't have the latest version? I cant see any upgrades available in the app store

Randell

Gil Pinchasian: Yes, can you please actually update to the latest version. It should be 2.1.7 now.

Go to the App store -> Bevel -> please tap on the Bevel to update it manually.

Gil Pinchasian

Randell Thanks

Randell

Gil Pinchasian: Hi Gil, can I please ask for a favor- can you please go to Bevel watch app -> Gear Icon -> Tap "Send logs" for me? We'd like to check and investigate what might have caused this issue.

Also, do you remember which alarm type was it that you have used?

Gil Pinchasian

Randell So I know exactly what caused the problem because it happened to me again.
I’m using the smart alarm, and for some reason, it didn’t go off in the morning. When I went to set the alarm in the evening for the next day, I noticed that the alarm had been snoozing automatically over and over, even though I didn’t receive any notifications, vibrations, or sounds.
When I clicked “Stop” on the alarm, I saw that it had happened again — the app thinks I was sleeping the whole time until I tried to set the alarm again. Yesterday’s sleep and recovery data were deleted, and today’s and yesterday’s sleep and recovery merged into one night

Gil Pinchasian

I send the logs too

Randell

Gil Pinchasian: Hm, can you please share screenshots of the following for me.

Bevel -> Profile -> Data Sources -> Sleep, screenshot the view for me.
Apple Health -> Sleep -> Scroll down to the bottom, tap "Show all data", then screenshot the view for me.

Gil Pinchasian

Randell Please note that I removed the wrong ones from Apple Health -> Sleep -> “Show all data”

Randell

Gil Pinchasian: Thanks for sending out the logs.

Can you please confirm which data is missing for you yesterday? can you try to clear cache and reload all data and see if your Recovery and Sleep score shows up?