Today’s foods not updating (Widget)
closed
Randell
closed
Randell
Closing this ticket now. Issue resolved through email.
Randell
under review
Justin
This is the image of the bug.
Randell
Justin: Hi, can you please share as screenshot of the following for me?
- Bevel -> Nutrition -> Screenshot the whole "Timeline" view for me.
- Apple Health -> Carbohydrates -> Scroll down to the bottom, tap "Show all data", then screenshot the view for me.
Justin
Randell
Yep, just to note down my steps I deleted it in Bevel then made sure it was deleted in Apple Health (assuming that’s like your database.)
I tried adding back in the chips.
Randell
Justin: Do you mind sharing a screenshot of the whole view for the Carbohydrates raw data in Apple Health? I'd like to see if there are other sources writing data to it.
Justin
Randell
lol sure, but it’s just Bevel
Randell
Justin: Also, can you please tap on the Corn Pops log that you have on your Timeline, share a screenshot of the food detail view for me.
Justin
Randell
The carbs is correct, and is adding the right one to Apple Data.
It’s just the widget seemed to never update when it lost carbs.
Randell
Justin: I see, have you tried clearing cache and reload data in Bevel? Bevel -> Profile -> Scroll down to the bottom
Justin
Randell
I did not, (love the button btw)
But I seem to have the same issue after clearing it.
Randell
Justin: I see. Hmm, can you please try to share a screen recording of this?
- Delete all the food that you have logged today (we can add it again later, you can set the same time for it when logging.
- Add the same food again
- Delete it and see if there will be changes in the Widget.
Send it to hello@bevel.health
Justin
Randell
I’ve emailed as a FYI for this thread.
Randell
Justin: Hi Justin, can you please confirm which email address you sent it from? I wasn’t able to find anything on our end regarding your email