When deleting and reinstalling the app, the custom tags get lost
closed
Alberto Cerrone
Hello hello 👋🏻
Yesterday I had some issues with superset (I have bought another Apple Watch and my stats are all over the places) and I was trying to find a solution to fix them. I have deleted the app and reinstalled it, but now, previously saved custom tags are not there anymore.
I’m guessing that these tags are saved on device and not on the cloud
Grey
closed
Grey
under review
Grey
Alberto Cerrone, custom tags should sync to iCloud. After a while, do the custom tags eventually load? Or are you still missing them?
Alberto Cerrone
hey Grey ! Still missing them!
Grey
Alberto Cerrone: Can you go to Settings -> iCloud sync, and screenshot this for me? I want to check that your iCloud is synced.
Alberto Cerrone
Grey
Grey
Alberto Cerrone: Hm ok got it. I can't seem to reproduce this issue. Did you change iCloud?
Alberto Cerrone
Grey if you mean use a different account, no, I haven’t
Grey
Alberto Cerrone: Ok thank you. It seems like this is an issue with your iCloud. I can't seem to reproduce this on my end, but let me continue tracking this and see if anyone else has the same issue.
Sorry about the inconvenience.