Widget not up to date after importing Oura data into Apple Health
under review
pierre marot
Hello, I hope you are doing well. I am contacting you because I recently used iOS shortcuts to integrate Oura sleep data into Besel, and this seems to be working perfectly. However, the widgets do not seem to update, either on the Apple Watch or on the iPhone. When entering the application, everything is in order, but the widgets do not seem to take into account the integrated data. Is this normal? Thank you in advance for your help!! Sincerely
Randell
under review
Randell
Hi pierre marot, Can you please share a screenshot of which Widget/Complications is it that are not syncing for Both the Watch and Phone app
pierre marot
Randell thank you very much for your quick response. I think all widgets except stress are affected, both on the Apple Watch and on iOS. Please find attached the screenshots: in the app my recovery score is 63%, my body battery is 77%, and my stress is 55%. On the widgets, my recovery is not displayed and the body battery is 97%. Only stress is correctly shown at 55%.
pierre marot
Same for the screen widget
pierre marot
For information, here are the shortcuts used to import data
pierre marot
Randell tell me if I can do anything else to help you? Thanks a lot!
Randell
pierre marot Thanks for the screenshots, How long have you been using Bevel with Oura? Is this the first time that it isn’t syncing for you?
pierre marot
Randell yes, this is the first time I'm using this shortcuts.
It seems, however, that the widgets on iOS updated by themselves about 1h30 after launching the shortcut. On the Apple Watch, despite manually relaunching the application, it doesn't seem to synchronize. Please find the attached screenshots.
I’ve tried restarting Bevel on both watch and iPhone without success
pierre marot
Randell please find the behavior of the watchOS application in the attached video
pierre marot
Randell finally restart both watch and iPhone and it looks like its sync…. Hope that I will not have to do this every days? Will keep you inform tomorrow morning! :)
Thanks for all and don’t hesitate if I can help you investigate !
Randell
pierre marot: Hi, thanks for the updates! Yes, please keep me posted if this happens again tomorrow.
If this happens again, can you try to open your Bevel watch app -> Gear Icon -> sync both Baseline/iCloud to the latest? To sync both, you have to open your Phone and Watch Bevel app side by side for a good 5 minutes.