Widgets don’t show the current recovery as given in the app
closed
G
Géza Pap
Both on the iPhone and the Apple Watch the widgets don’t show the correct values for recovery as displayed by the app. Taping on the recovery icon of the widgets the app obviously opens and the correct value is shown. However, going back to the widgets still the incorrect values from hours before are displayed.
Randell
closed
Randell
under review
Randell
Hi Géza Pap, Let me try and help you with this.
Can you go to the Bevel Watch app -> Tap the Gear Icon -> Baseline. See if it's currently synced to the latest?
Same thing with your iCloud.
You can check on your Phone as well by going to Bevel -> Profile -> iCloud.
If you see that it isn't currently synced. Can you please open both your Phone and Watch Bevel app side by side and wait for it to sync?
G
Géza Pap
Randell, thanks for your quick reply. Yes, in baseline it shows last sync 2 min ago, nonetheless it still shows the wrong value in the widget for recovery, on both devices. Interestingly, this does not apply for the strain and stress or sleep values, they sync correctly and are always similar both in the app and the widgets.
Randell
Géza Pap: I see. Do you mind sending a screenshot of what you see on your Watch app and Bevel app?
Also, have you tried restarting your watch to see if it fixes it?
G
Géza Pap
Randell, short additional note: I removed the app from my watch and re-installed it, now the widget seems to sync on the watch, on my phone it still doesn’t.
Randell
Géza Pap: Thanks for letting me know.
Just to be clear, your Bevel Watch app and Bevel's Watch Complications are now synced?
But your Bevel Phone and Widget aren't yet? Can you try reinstalling the app on your phone too and restart it if possible? Also try re-adding the Widget as well.
G
Géza Pap
Randell, yes, exactly. I will also reinstall the app on my phone an see what happens…😃👍🏻.
Randell
Géza Pap: Hi, I'd like to ask for some updates on this. Is this all fixed now?
G
Géza Pap
Randell, thanks , yes it seems to be fixed 😃👍🏻
Randell
Géza Pap: Thanks! I'll close this ticket now