Widgets not updating
closed
Canny AI
Merged in a post:
Widgets are no longer showing current data
Thomas Schilk
I am on iOS 18 public beta and neither lockscreen nor homescreen widgets are showing current data. The overview widget shows a date 3 days in the past.
Canny AI
Merged in a post:
Widgets don't work
R
Rubén
You cannot add widgets, they appear blank when you try to select them and those that you already had on the screen before the last update are not updated with the new data, they are left with the data of the day before the app update
Canny AI
Merged in a post:
Widgets are not updating
P
Peter-Jan Karens
My homescreen widgets are not updating for weeks, even after updating the app, iOS, multiple restarts.
P
Peter-Jan Karens
1.3.11 (1324) same behaviour after updating and closing app
Randell
Peter-Jan Karens Thanks for confirming. We are currently looking into this issue, I will leave this ticket open and will keep you posted for updates.
P
Peter-Jan Karens
I see a new update
P
Peter-Jan Karens
1.3.9 (1277) the widget underneath also comes from an third party app and does updates multiple times per day
Randell
Hi Peter-Jan Karens, Are you currently on the latest update of the app? Can you please share a screenshot of which widgets are not working for you?
We are currently investigating a similar case where a specific widget isn't updating as well.
R
Rubén
Thank you very much, the problem has been solved when restarting the mobile
Randell
Rubén: Thanks for confirming! I'll close this ticket now!
Randell
Hello Rubén, could you send me a screenshot please? Also, what version of the application are you using? If possible, after updating the app, try restarting your phone to see if that solves the problem.
Grey
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