Won’t load health data
complete
Randell
complete
Thanks for confirming this!
Randell
under review
Randell
Hi Peter Nielsen, Thanks for reporting this, we are currently working on a fix for it that will be out soon.
For now, can you try to retrigger your permissions in Apple Health, see if this will fix the issue? Go to Apple Health -> Sharing -> Apps -> Bevel -> Turn OFF all -> Turn ON all.
P
Peter Nielsen
Randell - I did as you wrote, nothing happened. Deleted the app again and started over.
The only thing that comes is stress.
Randell
Peter Nielsen: To get this, let's confirm your sleep data. Can you go to Apple Health -> Sleep -> Scroll down to the bottom, tap “Show all data” and then take a screenshot of the view for me?
Do you also wear your Apple Watch so it can track your sleep and your vital data at night?
P
Peter Nielsen
Randell - yeps, I have the watch on at night.
Randell
Peter Nielsen: Hm, does sync status ever end for you? Or does it just keep syncing?
Can you please go to Bevel -> Profile -> Data Sources -> Sleep and take a screenshot of the view for me?
P
Peter Nielsen
Randell - sync runs all the time.
There are no data sources 🥴
Thank you for helping 🙏
P
Peter Nielsen
The watch seems to have some data.
If I go into sources on the app, it will crash.
Randell
Peter Nielsen: Hi Peter, are you currently on Bevel 2.2.4? to check this, go to Bevel -> Profile, scroll down to the bottom.
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Peter Nielsen
Randell
Randell
Peter Nielsen: Can you try retriggering your permission in Apple Health? Go to Apple Health -> Sharing -> Apps -> Bevel -> Turn OFF all -> Turn ON all.
Randell
Peter Nielsen: Hi Peter, are you still experiencing this issue? If you haven't yet- can you please update to the latest version of the app which is 2.2.5?
P
Peter Nielsen
Randell - I bought a new iPhone 17pro, everything works 👍
Thanks for asking!