Workout record disappeared :(
under review
P
Peter
Just sent the logs from Bevel app. Hope that helps
P
Peter
Just sent the logs from Bevel app. Hope that helps
P
Peter
Hi Randell,
First time this has happened. Correct - workout disappeared after I edited a completed session.
From memory, when I tried to start the workout (using a template), my phone and watch did not sync properly - on my phone Bevel said something like Error loading/starting a work out. But a workout session started on my watch.
I suspect Bevel app on my apple watch was frozen that causes the issue..
Randell
Peter: I see, Thanks for the details info. Can you please confirm, you are currently on which version of the app? is it 2.2.2? to check this, go to Bevel -> Profile, scroll down to the bottom.
P
Peter
Randell yes, confirmed it is 2.2.2
Randell
Peter: For your logs, could you please email me your name or the email address you use to log in to Bevel at hello@bevel.health
Randell
under review
Randell
Hi Peter, Are you able to provide more info in regards to this? Are you saying that your workout disappeared when you are editing the workout details after the workout or during the workout?
Is this something that you've been experiencing always?